Williams-Sonoma is Hiring Work at Home in many states
Williams-Sonoma is searching for Customer Support Agents. They are willing to pay you up to $14/hr! They are in need of more employees so apply now!
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Job Duties: Your day to day
- Solve the problem efficiently: Quick with quality
- Make it personal: Take ownership
- Inspire customer loyalty: Give them a reason to come back
- Listen Carefully: Be attentive
- Emphasize our effort: Because we care
What Benefits do you offer?
- 40% Discount on most merchandise!
- Fun contests / rewards and recognition programs
- Growth / Promotional Opportunities
- Paid Training from the comfort of your home
- Overtime, overtime, overtime
- Pay = $14.00/hr
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Essential Functions: The nuts and bolts
- Address customer questions and concerns regarding product and delivery information
- Provide product information, review alternative solutions if an item is out of stock and place orders for the customer.
- Successfully negotiate and appease customers using a variety of methods established by Williams-Sonoma, Inc., guidelines.
- Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
- Perform other duties as assigned
Qualifications: What you need to apply
- High School diploma or GED
- 1 – 2 years previous customer service experience
- Experience in a performance-based or metric-driven environment
- Strong ability to communicate both verbally and written with capable data entry skills
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