Dick’s Sporting Goods is Hiring Work from Home in Multiple States

Dick’s is hiring work from home in many states!

Dick’s is one of the biggest sporting good retailers in the world! Dick is a Fortune 500 Company that garners billions of dollars a year! Dick’s employs over 30,000 people! They are hiring remote work in some states right now!

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Work From Home:

This role is a remote work from home position, working from the comfort and convenience of your home office.

Job Duties & Responsibility:

Assisting Athletes with situations related to product inquiries, gift card and ScoreCard issues, placing orders, existing order status, and returns and/or replacements. Deliver first call resolution with white glove service by owning Athlete issues to the point of resolution, demonstrating empathy and keeping Athletes updated throughout the process.
Research, troubleshoot, and resolve Athlete issues, and escalate issues that require deeper assessment or resolution. Quickly identify and understand the Athlete’s needs and act with their ultimate satisfaction in mind.
Work with individual stores to provide support and reach resolution related to Athlete issues.
Execute various back-office functions associated with customer inbound inquires, including accurate logging and tracking of all incident information.